Posted by: BPSOS | May 7, 2009

Resources: The National Human Trafficking Hotline Protects Victims in the US

hotline1May 7, 2009: Another resource for fighting human trafficking is The National Human Trafficking Hotline.

The NHTRC is a national, 24-hour, toll-free, anti-trafficking hotline operated and implemented by Polaris Project and funded by the Department of Health and Human Services (HHS). The NHTRC works to improve the national response to protect victims of human trafficking in the U.S. The NHTRC maintains a national database of anti-trafficking agencies as well as a library of available anti-trafficking resources and materials. The NHTRC also works in collaboration with the anti-trafficking movement in the United States, which includes: HHS Rescue and Restore Coalitions, DOJ-funded Human Trafficking Task Forces, FBI Innocence Lost Task forces, Federal victims’ services and outreach grantees, statewide human trafficking task forces, community-based initiatives, and on-going research projects.

The NHTRC Hotline number is 1.888.373.7888. You can call to report a tip, to connect with anti-trafficking services in your area, or to request training and technical assistance, general information, or specific anti-trafficking resources.

The NHTRC is equipped to handle calls from all regions of the United States from a wide range of callers including, but not limited to: potential trafficking victims, community members, law enforcement, medical professionals, legal professionals, service providers, researchers, students, and policy-makers.

Hours of Operation
The NHTRC is available to answer calls from anywhere in the country, 24 hours a day, 7 days a week, every day of the year.

Urgent requests are processed 24 hours a day, 7 days a week.

Non-urgent requests, such as requests for information, materials, or resources, are processed primarily between the hours of 9am and 7pm EST, Monday through Friday. If a non-urgent request comes in between 7pm and 9am EST, on the weekend, or on a holiday, a message will be taken by the call specialist on duty, and full-time program staff will respond to the request within two to three business days, allowing for holidays. A chart detailing the available services of the NHTRC is available below:

Available Services

Crisis Calls: 24 hours/7 days

Reporting Tips About Trafficking Situations: 24 hours/7 days

Training & Technical Assistance Requests – URGENT: 24 hours/7 days

Training & Technical Assistance Requests – NON-URGENT: 9am – 7pm

Referrals- URGENT: 24 hours/7 days

Referrals- NON-URGENT: 9am – 7pm

General Information Requests: 9am – 7pm

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